CANCELLATION POLICY

If you know you cannot make your appointment, please call at least 24 hours in advance to let us know so we can see another person who needs our help.

 

Each appointment is important to us because we are able to help our clients with prayer, encouragement, food, clothing, and more.   Unfortunately, we  have a waiting list for new clients since  we are at full capacity.  Due to the high number of clients not showing for their appointments, we have had to implement a policy to help serve others who are needing our assistance.  

 

If you miss TWO (2) appointments (no-show or cancellation), we will place you back on the waiting list, allowing new clients to begin receiving our help. 

 

You will be worked back into the schedule as time permits.  Although we understand that unplanned circumstances come up, we must be fair to everyone.

 

Thank you for understanding and making every effort to show up for your appointments!